Meet Luciana Edwards
Luciana Edwards, Relationship Manager at CUB UK tells us why she loves working for CUB UK.
“I joined the company in 2011 after working as a holiday representative and over the years, I have progressed into the role I am in now.
As a Relationship Manager, my main responsibilities are to grow and maintain CUB UK’s customer base. I travel to businesses in the south of the UK, where I carry out face-to-face meetings and develop long-term relationships with existing and prospective clients. It is very important that I have strong motivational skills and good time keeping, where my main focus is to attend meetings; I need to make a good impression by being punctual and deliver a high level of customer service.
On a monthly basis, I will create a report for the Management Team providing information on my meetings and actual figures, showing progress each month. I have the ability to multi-task with high levels of organisation, meeting targets and deadlines.
One of the challenging parts of the role is the traveling. Keeping up-to-date with emails and office meetings is sometimes difficult. On the other hand I love being out on the road, meeting customers. It is much more personal and I believe you can create a long-lasting relationship with clients.
CUB is a fun, enjoyable and ethical company to work for - we’re like one big family! We all receive good perks and the company is caring and fun to work for, making everyone happy, which also reflects positive vibes through to our customers. Throughout the year we have team building activities, to bring everyone together in a more relaxed atmosphere and to motivate team members.
I am confident that CUB UK will continue to grow, succeed and reward employees for exceeding expectations.”
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